As Chief Client Officer, Matt is responsible for managing the firm’s client relationships and ensuring superior client service is delivered each and every day. Matt also leads Dix & Eaton’s crisis communications practice and has played key roles in numerous high-impact crisis engagements since joining the firm in 2005. Matt’s broad-based experience in counseling clients involved in accidents, transactions, change management, CEO transitions and operational issues makes him a trusted resource during the most difficult chapters in an organization’s history.
In his nearly 30-year career, Matt has also worked as the top media relations officer for Denver-based Qwest Communications following its acquisition of U S WEST as well as Liberty Media Group, a cable television subsidiary of AT&T in Denver. In 2002, Matt moved back home to Cleveland to serve as the top communications officer for ICI Paints. He holds an MBA in marketing and a Bachelor of Arts undergraduate degree from the University of Colorado.
- Crisis communications
- Change management
- Reputation management
- Senior counsel
- Transaction communications
- Member, Board of Trustees of The Union Club of Cleveland
- Board member of the Federal Bar Association – Northern Ohio District
- Providence House children’s nursery, senior advisor
- Indians baseball