Communication Matters - our blog on trends and events


Posts by Karin Bonev

5 reasons to consider an employee app

Employee apps are on the rise … and for good reason with all the current challenges facing internal communications – multiple channels and messages, employees who might not be in front of a computer, limited budgets, etc.

If you aren’t familiar with employee apps, they’re essentially platforms that enable organizations to communicate with employees via smartphones. Most apps can also be accessed on desktops and tablets.

Not sure if an app makes sense for your organization? Here are five reasons why you might want to consider taking a closer look:

  1. Better communication with ALL employees – Apps are a great platform to reach all of your employees at the same time. If you have employees on the plant floor, on the road and/or in front of customers, clients or…
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5 ways to get the most from CEO communications with employees

Anytime a CEO communicates with associates, it’s an opportunity to build trust, increase engagement and positively influence the bottom line. And studies show that associates do want to hear from their CEO regularly. Whether your CEO has been talking with associates for years or is thinking about how he or she can start the conversation, below are five best practices that can make the most of your CEO’s outreach.

1. Reinforce business strategy and objectives
Most employees are focused on their day-to-day tasks – as they should be. A message from the CEO is an opportunity to share the 30,000-foot view of the organization and reconnect them to its strategy, business objectives and values. One of the best ways to do that is through examples and stories. Talk about a…

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Your Employer Brand: 4 Suggestions to Articulate It - Part 2 of 2

Your Employees and Potential Candidates Know It. Do You?

In an earlier post, I outlined five steps that organizations can take to identify their unique employer brand. In this post, I’ll discuss how to articulate that brand and communicate it consistently with both potential candidates and current employees.

Once you’ve collected insight into your employer brand, you’ll need to distill quite a bit of information and data into the essence of what it’s like to work for your organization. Here are four things to keep in mind:

  1. Include your communications, HR and marketing teams. Employer brands include internal and external audiences and cut across functions. You’ll need a cross-functional approach to create one.
  2. Make sure you can deliver on what you promise.
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Your Employer Brand: Identifying It in 5 Steps - Part 1 of 2

Finding and retaining the right talent is especially difficult in today’s tight labor market. A recent report from the Society for Human Resource Management (SHRM) noted that late 2015 was the most difficult hiring period in four years. As organizations try to differentiate themselves, there is a greater focus on employer brand.

So, what exactly is an employer brand? Well, it’s not a foosball table in the lunch room or yoga classes before work. It’s also not a one-off recruiting campaign or employee-generated video. Check out Twitter’s spoof for a chuckle. An employer brand is the unique experience of working for an organization – its culture, benefits, leadership, typical employee attributes and various intangibles, all rolled into one.

And here’s the thing.…

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Employer branding at Starbucks – everyone wins

This post was cowritten by our summer intern, Samantha Tuly.

Starbucks recently announced the addition of the Starbucks College Achievement Plan to its already impressive portfolio of employee benefits. The partnership with Arizona State University will enable Starbucks employees to earn a bachelor’s degree for free through online courses.

It’s a brilliant PR move. Customers who have long loved Starbucks coffees, cappuccinos and iced mochas have the added bonus of knowing that their purchases are helping educate baristas throughout the country – some of whom are the first in their families to obtain a college degree. (Cue images of the American dream.)

But Starbucks knows that the new education plan is a strategic move for its employer brand and ultimately the…

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