If there’s ever a time to think clearly and keep your cool, it’s in the white heat of a crisis. Under intense scrutiny, every action and statement is judged. It’s a time when important relationships can change quickly – for better or worse. Dix & Eaton’s crisis communications team helps organizations act and communicate carefully during a crisis to preserve their reputation and maintain positive relationships. Dix & Eaton is frequently retained by law firms and insurance companies to assist their clients in the heat of a crisis. Clients turn to us when they’re in need of 24-hour senior counsel and on-the-ground support.
Dix & Eaton is a pre-authorized crisis counselor under AIG’s CrisisResponse® program, which identifies preferred service providers in crisis management.
Our active-crisis capabilities include:
- Access to 24-hour senior counsel
- On-the-ground support
- Crisis strategy development
- 24-hour call center management
- Media training
- Statement/speech writing
- Specialized support during NTSB or other regulatory agency investigations