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Posts tagged “branding”

Bouquets & Branding: 3 things you can learn about customer loyalty from daisies

I’ve had “write blog post” on my to-do list for several weeks now. Trouble is, I’ve had little inspiration for said post, which made it easy to keep hitting “dismiss” on that calendar appointment. That is, until I got into work the other day to discover unexpected flowers in my office. And this blog post was born.

As I arranged the bouquet in its vase, I realized the act of giving (and receiving) flowers can be a metaphor for how brands can create loyalty among their customer base. Am I suggesting you send flowers to your top customers? Certainly not. But I AM suggesting you think about what the act of giving flowers represents – surprise, delight and thanks – and how it can apply to your brand:

  • SURPRISE – As I learned when I found the flowers in my office, good…
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4 Ways Analytics Can Improve Your Twitter Brand

Are you making the most of your personal social media brand?

An abbreviated version of this post appeared in the April 27 edition of PRNews. 

Do you use Twitter Analytics? You should. Whether for business or personal use, Twitter Analytics can provide you with a lot of meaningful data to help you enhance and amplify your Twitter brand. But it can also be a little overwhelming, especially if you don’t live and breathe analytics as a full-time job. Today, I’ll share which data I found most useful as I sought to explore how to make the most of my personal Twitter brand using data and analytics. You may find other metrics are more meaningful to you. For the purpose of this post, I lived in my Twitter analytics for an 18-day period to identify trends and takeaways that…

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What do Tim Cook and LeBron James have in common?

Let’s say you’re a CEO and you wish to promote your company, your personal brand or, more altruistically, a cause. What do you do?

In years past, communicators would advise a number of options. One traditional approach: make a donation, issue a media release and call a press conference. Then ask your communication professionals to follow up with calls to reporters to attract further attention. If you were lucky, controversial or both, you got media coverage.

But that communications strategy is so “yesterday.” Today, you have more options. Write a blog post. Record and post a video. Or you can take the path Apple CEO Tim Cook and LeBron James both recently traversed with great skill to accomplish their objectives. First, leverage media relationships to write and…

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You Can Stand Under My (Brand) Umbrella: 5 Ways Your Parent Company Website Can Work Harder

Before joining Dix & Eaton recently, I worked for a corporation with an array of brands under its umbrella. Through an acquisition, the organization had grown from about eight brands to around 15, and the question came up – should we push the “master brand,” or parent company, now that the company is a powerhouse of brands?

I think the answer should be “yes” for B2C and B2B companies alike.

With industries consolidating and companies acquiring competing businesses and brands, it can be challenging to keep all of the product brands top-of-mind. Promoting the master brand, or parent company, can help build brand awareness and loyalty to key stakeholders, including:

  • Analysts and Media: Recognizing all of the brands that fall within the public company can assist…
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