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Crisis Communications Overview

If there’s ever a time to think clearly and keep your cool, it’s in the white heat of a crisis. Under intense scrutiny, every action and statement is judged.  It’s a time when important relationships can change quickly – for better or worse.  Organizations need to act and communicate carefully to preserve their reputation and maintain positive relationships.

Crisis Communications Services Include

Crisis Preparation

  • Crisis policy/procedure audits
  • Executive crisis media training
  • Crisis manual/handbook development
  • Crisis preparedness planning and drills

Strategic communications counsel and support

  • Labor relations
  • Litigation
  • Environmental issues
  • Bankruptcy
  • Divestitures and company sales or closings
  • Accidents
  • Workplace incidents
  • Government/regulatory hearings and investigations
  • Media hotline and call center
  • Print and Web-based monitoring