crisis
communications
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Crisis Communications Overview
If there’s ever a time to think clearly and keep your cool, it’s in the white heat of a crisis. Under intense scrutiny, every action and statement is judged. It’s a time when important relationships can change quickly – for better or worse. Organizations need to act and communicate carefully to preserve their reputation and maintain positive relationships.
Crisis Communications Services Include
Crisis Preparation
- Crisis policy/procedure audits
- Executive crisis media training
- Crisis manual/handbook development
- Crisis preparedness planning and drills
Strategic communications counsel and support
- Reputation management
- Labor issues
- Litigation
- Environmental issues
- Bankruptcy
- Divestitures and company sales or closings
- Accidents
- Workplace incidents
- Government/regulatory hearings and investigations
- Media scrutiny
- Community/interest group activism
- Data or identity theft
- Product liability matters
- Print and Web-based monitoring
