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Posts tagged “Media Relations”

Policing the police

The world of law enforcement has gotten a lot of scrutiny following the shooting death of Michael Brown at the hands of a police officer in Ferguson, MO. Injustice was perceived, riots ensued, and the news media chose to present it all like footage from a Middle East war zone, not Middle America. It’s not even fair to say that the jury is still out on that matter because the jury hasn’t even been convened yet. But it’s fair to say that the actions of police, particularly when racial relations are overlaid, are already being questioned by the usual lot – activists, media and politicians – and this time, most of America is taking notice.

Clearly, the actions of the Ferguson police department following the teen’s shooting death didn’t help matters. Delaying the…

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Take the Crisis Stress Test: Are You Prepared?

Would your company’s reputation survive a major product failure or recall? A serious social media blunder? Major litigation? The death of an employee or customer?

A company’s ability to bounce back after a crisis often comes down to one key factor: how well it prepared before the crisis. Unfortunately, we see companies – too many companies – wait until after a cataclysmic event strikes to create a crisis communications manual, train top executives for speaking with media or set up a “dark” website.

Crisis preparedness is not necessarily a pleasant task, and it’s easy to put off for another day when there’s no looming crisis on the horizon. But, despite the reluctance or procrastination of some organizations, investing in crisis preparedness remains a critical…

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